Digging Out of the Snow, Broadway Back in Business Feb. 18, But What About the Commute?

News   Digging Out of the Snow, Broadway Back in Business Feb. 18, But What About the Commute?
Buried by a blizzard on Feb. 17, Broadway and Off-Broadway are back in business Tuesday, though the commute for regional folks with tickets won't be easy, with 20 inches or more of snow still being plowed in metro New York.
Back in Business: Phantom resumes performances at the Majestic
Back in Business: Phantom resumes performances at the Majestic Photo by Andrew Ku

As of 3 PM Feb. 18, no Broadway or Off-Broadway shows have reported a plan to go dark Tuesday night, though some theatre owners are offering those who are stuck the chance to exchange their Feb. 18 ticket for a later date.

If your ticket for Feb. 18 was purchased via Telecharge, you may exchange it for a future date, pending availability. For Telecharge ticket exchange information, call (212) 239-6210.

A Ticketmaster agent indicated that exchanges are determined by the client — the theatre owner — but in general, if a show is going on, there are no refunds or exchanges.

42nd Street, served by Ticketmaster, is offering future exchange for today, however. "If a person has tickets to 42nd Street and he/she can't make it in to the city to see the show because of snow, the box office will honor the tickets at a later performance (ideally, a week night performance) on a space available basis," a spokesperson told Playbill On-Line. " The patron must have present the tickets he/she had for the missed performance."

There are only six more days left for Roundabout Theatre Company's Tartuffe, but ticketholders to the Feb. 18 show who can't make it due to snow can exchange for later in the week or receive a refund. Roundabout's Cabaret performed Monday night, but those who held tickets and couldn't make it can call and exchange on another night (but must call they day they want to come). Same goes for those who cannot make it Feb. 18. A number of Broadway and Off-Broadway productions now present shows at 7 PM on Tuesday in an effort to lure businesspeople, older theatregoers or family audiences. The New York Times reported Feb. 18 this experiment is paying off, and the policy will continue into the spring.

Only a handful of Broadway shows are lighted on Mondays, and they went up as usual during the ongoing blizzard Feb. 17. Only The Phantom of the Opera cancelled its performance. Patrons with tickets for the Feb. 17 Phantom may exchange them for a future performance or get a credit or refund.

For Aida, past-date policy applies to full-price ticket purchases only and are restricted to exchanging for non sold-out performances, Tuesday, Wednesday or Thursday evening omly. Past-dated tickets must be presented at box office in order to claim new reservation.

Flower Drum Song offered an unusual President's Day schedule of two shows Feb. 17 at the Virginia Theatre. The Virginia box office has enacted a "snow date" policy for any patron that was unable to attend either performance Monday. At their discretion, ticket holders may either receive a full refund or choose to attend any future performance. Flower Drum is dark Feb. 18 because it presented two shows Feb. 17.

If you have Tuesday tickets to an Off-Off-Broadway show, try calling the theatre to make sure the performance is still on. Some side streets may not be plowed.

Warmer temperatures and rain are expected in New York later this week. Snowfall in Central Park was 19.5 inches.

The Times Square TKTS 1/2 price booth on Tuesday at 3PM
The Times Square TKTS 1/2 price booth on Tuesday at 3PM Photo by Andrew Ku
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