After the label hired a private detective to find her, she was found, according to Bill Holland of Universal Classics and Jazz, "much to our embarrassment" in New York with her manager.
The singer cut off contact with Universal while promoting her second album, Careless Love, in the U.K., and now says she does not want to do any more promotion.
Holland said that Peyroux's manager told him "we should go away and leave her alone."
In another interview, Holland said he was "fed up" with Peyroux and added, "She's gone off—that's what she does, and she won't come back."
The famously elusive Peyroux was reportedly overwhelmed by the success of her first album, 1996's Dreamland.
She plans to make her scheduled appearances this fall, including a concert at the Monterey Jazz Festival and a series of concerts in the U.K. at the end of October.