Associate General Manager
St. Ann's Warehouse
Brooklyn, NY 11201
St. Ann’s Warehouse, the award-winning presenter of international and American avant-garde theater and live music, seeks a full-time, highly motivated individual to become an integral part of a small staff with great ambitions. The Associate General Manager is a vital member of the programming and producing team, who works closely with the Artistic Director, General Manager and Director of Production & Operations to support the productions and artistic mission of the organization by facilitating communications between policies/programming and implementation. Generally, the AGM is responsible for administering the organization’s master calendar; organizing all internal communications about the schedule; creating and administering budgets and contracts; managing a space rental program; overseeing operations of SAW’s concessionaire; and supporting the Company Manager and artists’ services. The AGM reports directly to the General Manager.
Responsibilities include but are not limited to the following:
- Communications & Scheduling Manage and facilitate the communication between SAW and visiting companies/artists, community stakeholders (including Brooklyn Bridge Park), Rental clients and vendors;
- Manage the Master Calendar for all St. Ann’s spaces related to performances, rehearsals, load-in/out, pre-show and post-show events, readings, screenings, tours, maintenance, rentals, etc.;
- Ensure Master Calendar accurately registers events of the past, present and future;
- Gather schedules from different departments (Production, Development, Facilities) to feed into Master Calendar as well as an applicable Brooklyn Bridge Park or City-wide events affecting the neighborhood;
- Generate and disburse event and production schedules to Staff regularly;
- Work with GM and Director of Production to field and schedule space usage;
- Contracts & Budgets Work closely with Artistic Director and General Manager to administer and fulfill contracts and programming budgets;
- Gather information to accurately build seasonal program budgets;
- Track/maintain programming budget expenses, flagging potential overages;
- Requisition payments to fulfill contractual obligations;
- Gather information needed to fulfill artist and company contracts (appropriate tax forms, bank details, tax ID, insurance)
- Track status of contracts once they have gone out; and assist in updates/revisions as needed and follow up on outstanding items;
- Coordinate pay schedules for company fees/reimbursements and oversee collection of backup documentation to support company fee payments as needed;
- Ensure compliance for any rights/royalties SAW may owe to artists/companies including ASCAP, BMI, etc.
- Have working knowledge of applicable union rules and policies and/or where to find them and the ability to ensure compliance of union agreements.
- Rental Program Manage and coordinate the rental program which includes both corporate and community event rentals;
- Liaise with Brooklyn Bridge Park to fulfill studio permits;
- Assess rates and needs of groups; interface with Production and Facilities on budgeting and staffing requirements;
- Respond in a timely manner to rental inquiries via phone and email, ascertain and meet with prospective rental clients to view spaces (consulting with GM and AD);
- Create and execute license agreements and budgets for all rental engagements in collaboration with General Manager;
- Serve as primary liaison for rental clients and maintain rental client services throughout the process. Coordinate and attend meetings with renter and necessary staff;
- Generate pre-event rental reports and distribute to appropriate staff;
- Supervise and coordinate with Production overall operations on day of event;
- Work with General Manager and Artistic Director to develop and implement new marketing and outreach strategies to attract rentals, develop and maintain ongoing client relationships;
- Generate reports outlining space usage.
- Concessions Act as liaison with SAW Concessionaire on menu, schedule and operations in collaboration with AD and GM.
- Administer contract and maintain relationship to ensure operations and services are functioning at the highest standard for SAW’s customers and patrons;
- Communicate and oversee Concession staff scheduling for all performance/events and rentals;
- Work with Artistic and Production team to develop future ideas for after hour events and public access;
- Education & Outreach Work with Director of External Affairs to schedule and support education and outreach programs created to supplement SAW presentations/productions
- Oversee scheduling of events with Director of External Affairs and integrate into SAW Master Calendar;
- Determine and facilitate production requirements in association with production team;
- Assist Director of External Affairs with communication to outside stakeholders (schools, community groups, teachers, visiting companies) to fulfill the education/outreach activities
- Requirements At least 5 years’ experience in General Management, touring, and/or production management and an interest in supporting the work of artists;
- Working knowledge of Actors’ Equity contracts;
- Demonstrated ability to engage with and support artists, vendors and rentals with professionalism and confidentiality in a fast-paced environment;
- Excellent communication, organizational and interpersonal skills with ability to manage several projects simultaneously and multi-task effectively;
- Highly organized and detail oriented;
- Strong collaboration skills and ability to work independently;
- Proficient Microsoft Office, particularly Excel;
- A valid driver’s license
This is a competitively-salaried position, commensurate with experience, with excellent benefits.
Please e-mail cover letter, resume, three references with contact information and salary expectations to firstname.lastname@example.org with “ASSOCIATE GENERAL MANAGER” in the subject line. No phone calls, please. St. Ann’s Warehouse is an Equal Opportunity Employer.
About St. Ann’s Warehouse
St. Ann’s Warehouse fills a vital niche on New York City’s cultural landscape as an artistic home for international companies of distinction, the American avant-garde, and highly talented emerging artists ready to work on a larger scale. Over 40 years, St. Ann’s has evolved into a world-class presenter where artists come to make work in an open, flexible space that can be reconfigured to meet their needs. By virtue of the many partnerships and huge talent St. Ann’s has nurtured, outstanding artists and productions have been introduced on American soil, where they have had major impact on the field here and abroad. In October 2015, St. Ann’s established a permanent home in a former Tobacco Warehouse in Brooklyn Bridge Park. The new St. Ann’s Warehouse is a 25,000 square foot site, housing two flexible performance spaces: The 10,000 square ft Joseph S. and Diane H. Steinberg Theater and a 1,000 square ft Studio for smaller scale programs, rehearsals and community gatherings. The complex also holds the public, open-air Max Family Garden, administrative offices, and a welcoming lobby.
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