Company Manager

Company Manager

CATEGORY: Technical

Virgin Voyages
Miami, FL 33324

Job Details


The Gig:

We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who loves being the first point of contact for our Entertainment Crew.


This ‘someone’ will be the first person to welcome our Entertainment Crew onboard and will help them get comfortable on our lovely ladyship. They are a pro at juggling multiple things at once and are used to wearing many hats.


In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you.


What You’ll be Up To:

·       Manage the onboard casts, musicians, and DJs

·       Oversee the general and logistical needs of all entertainment crew members

·       Lead sign-on and sign-off of all entertainment crew and supernumeraries, working with onboard people and culture department

·       Ensure all entertainment department crew training is up to date

·       Field and action all entertainment crew maintenance requests

·       Be on call to assist with a cast or technical crew member medical or safety emergency

·       Oversee all entertainment crew perks, including scheduling entertainment crew guest visits

·       Audit and submit all entertainment team work hours to people and culture, as needed

·       Ensure correct payroll with people and culture

·       Ensure correct cabin assignments with people and culture

·       Ensure entertainment crew compliance with all rules and regulations

·       Assist with the Virgin digital scheduling tool of events and work hours

·       Lead the development and execution of entertainment crew special events (birthdays, etc.)

·       Write and conduct evaluations for direct reports in collaboration with the Entertainment Creative Manager
        and Production Stage Managers 

·       Actively address the concerns and needs of their direct reports

·       Manage supernumerary merchandise sales and settlement

·       Assist the box office manager with show and event seating 

·       Assist the onboard team to flawlessly execute charters, special events, and concerts

·       Ensure ongoing communication with shoreside colleagues

·       Attend regular meetings as necessary/requested

·       General safety duties, as dictated by the Safety Officer onboard

·       Embody the Virgin Voyages brand with passion and joy



Superpowers Required:

·       Minimum of two years’ experience as a theatrical company manager

·       Experience in conflict management and resolution a must

·       Basic accounting skills are required

·       Demonstrated experience in motivating, leading and engaging a diverse workforce 

·       Excellent organizational skills and ability to juggle several operations at once

·       Strong knowledge of key business tools (MS Office, Google Apps, etc.)

·       Able to work in loud, disruptive spaces

·       Ability to work outside in the sun

·       Must have an outgoing personality with excellent communication, language, and social skills
        with a genuine interest in entertaining people

·       Ability to work as a member of a team

·       A self-starter, who can roll up their sleeves and make ship happen with little supervision

·       Great energy and attitude of optimism

·       Ability to move mountains without relying on others to do the heavy lifting

·       Cruise ship experience is an asset, but not required

·       Work experience outside of the United States, in cross-cultural settings, preferred

·       Strong written & verbal skills



What Matters to Us

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.


Virgin Voyages is an Equal Opportunity Employer.



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