Front Desk Attendant

JOBS

Front Desk Attendant

The Public Theater
New York, NY 10003
US

Job Details

CATEGORY

Administrative

TITLE

Front Desk Attendant

DESCRIPTION

The Public Theater is seeking a Front Desk Attendant responsible for the working at the reception desk at the Public Theater’s new office suite located at 740 Broadway. The Public Theater’s main location is at 425 Lafayette.  The Front Desk Attendant acts as a liaison between our 2 office locations for the Operations and IT departments, coordinates package and mail deliveries, receives and directs guests, and must answer phones and direct calls appropriately. This role reports to the Operations Manager in the Operations and Facilities department.

Responsibilities:

·  Acts as liaison for Operations and IT needs

· Accepts, inspects, logs and ensures proper delivery of new packages and messenger deliveries, follows up on pickup for any packages, and personally delivers and picks up packages/mail from 425 Lafayette for 740 Broadway as needed

· Works with the Front Desk receptionist at 425 Lafayette to maintain communication between both buildings and provide a high level of administrative and operational support to The Public Theater’s staff.

· Calls Operations and/or cleaners to fix or clean up areas as needed

· Relays all immediate facilities-related needs to the Operations staff on duty including HVAC requests

· Acts as liaison with 740 Broadway’s lobby security staff

· Grants access to guests and directs them as needed (to bathrooms, etc.)

· Covers fire warden duties for 740 Broadway

· Manages scheduling of the shared space at 740 Broadway and updates organization-wide calendaring system as needed

· Answers and directs all phone calls to the appropriate department/staff member

· Responsible for maintaining shared office supplies at 740 Broadway and restocking as needed

· Otherwise follows procedures and policies as outlined in the Front Desk Policy handbook and assists in upkeep of the handbook

Requirements:

· A minimum of 1 year of office experience

· Experience working in an artistic/theatrical environment a plus

· Proficiency in Microsoft Office and Outlook

· Exceptional communication skills, highly organized and detail-oriented

· Ability to work with different personalities in a fast-paced environment

· Fire Guard certification

· Ability to lift at least 50lbs 

The Public is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.

Please send resume and cover letter to jobs@publictheater.org

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