Human Resources Director

Human Resources Director

CATEGORY: Administrative

Oregon Shakespeare Festival
Ashland, OR 97520

Job Details


The Human Resources (HR) Director of the Oregon Shakespeare Festival (OSF) is a key leadership position that reports to the OSF Executive Director and supports the personnel needs of over 500 employees in the artistic and administrative functions of the organization. The HR Director is responsible for all aspects of OSFʼs HR activity, including benefit negotiations and administration, safety and wellness programs, workers compensation, compliance with labor laws, promulgation of administration policies and employee guides, development of training programs, and the maintenance of systems for personnel administration. The HR Director is responsible for conducting this work while ensuring that practices and methodologies are in alignment with the Festivalʼs commitment to be an equitable, diverse and inclusive institution.

Principal Duties and Responsibilities (Essential Functions**):

  1. Attends Equity, Diversity, and Inclusion, (ED&I) sexual harassment, and any other anti-bias training and workshops as scheduled by the institution.
  2. Model and support the mission and values.
  3. Reviews and makes recommendations to OSF leadership for improvement of the organizationʼs policies, procedures and practices on personnel matters.
  4. Maintains responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters.
  5. Develop strategic HR plans and policies, and review current policies to ensure their effectiveness and adherence to the organizationʼs commitment to equity, diversity and inclusion
  6. Provide and administer OSF health and retirement benefits plans
  7. Recommend, acquire and administer HR information systems, that collect, organize, and analyze HR information and promote understanding of and effective administration of HR resources
  8. In collaboration with Finance and IT, recommend, acquire and develop HR information systems. Administer systems that collect, organize, and analyze HR information and promote understanding of and effective administration of HR resources
  9. Assists executive management in the annual review, preparation and administration of the organizationʼs wage and salary program.
  10. Collaborate with OSFʼs Chief Financial Officer to ensure that staffing and benefit plans support budget objectives
  11. Manage the HR Department budget and supervise the staff of the HR department.
  12. Review and administer compensation programs and levels that comply with regulations, promote equity, and attract, motivate and retain talent in a manner that is in alignment with the organizationʼs commitment to equity, diversity and inclusion

Other Duties and Responsibilities:

  1. Leading Change: the ability to bring about strategic change in the organization and to meet organizational goals using creativity, flexibility, and resilience.
  2. Leading People: providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  3. Results Driven: demonstrating the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  4. Business Acumen: demonstrating the ability to manage human, financial, and information resources strategically.
  5. Building Coalitions: developing networks and building alliances; collaborating across boundaries in OSF on the artistic and administrative teams in order to build strategic relationships and achieve common goals; identifying the internal and external politics that impact the work of the organization; persuading others; building consensus through give and take; gaining cooperation from others to obtain information and accomplish goals.
  6. Work with OSF managers and supervisors to identify recruitment opportunities and design recruitment plans that support and ensure racially and ethnically diverse candidate pools for open positions.
  7. Administer the recruitment process using appropriate technology to attract and connect with racially and ethnically diverse candidates across disciplines from across the nation.
  8. Track information about OSF recruitments in order to inform managers and supervisor and comport with recruitment goals and metrics
  9. Design and administer effective employee onboarding and off-boarding processes
  10. In partnership with the OSF Director of Equity, creates HR policies, procedures, and initiatives that support and are in alignment with the organizationʼs commitment to equity, diversity, and inclusion.
  11. Coordinate with the OSF Director of Equity to promote programs and training opportunities that promote and increase the understanding and appreciation of diversity in OSFʼs workforce
  12. Review and administer compensation programs and levels that promote equity across the organization
  13. Develops and administers programs, initiatives, and approaches that boost and support the maintenance of a culture of inclusion in the OSF workplace
  14. Recommend and administer programs and policies that increase employee engagement at OSF and boost morale and a culture of inclusion
  15. Conduct surveys and report on employee satisfaction in the workplace
  16. Measure and report on all trends in employee engagement, and promote practices that lead to the retention of employees
  17. Coordinate or conduct exit interviews to determine reasons behind separations.
  18. Create and administer performance management processes with documented routine positive and corrective coaching and feedback.
  19. Create and implement development plans for employees.
  20. Provide training in using coaching and feedback documents for boosting career and performance goals.
  21. Provide professional and career development opportunities.
  22. Oversee the administration of safety programs and developing and administering an OSF wellness program.
  23. Oversee inspections of OSF work areas, manage safety and emergency drills, and maintain systems for tracking and managing claims, workers compensation and other related insurance records
  24. Oversee staff that administer employee and volunteer safety programs throughout OSF programs and units.
  25. Oversee inspections of OSF work areas, conduct safety and emergency drills, and maintain systems for tracking and managing claims, workers compensation and other related insurance records
  26. Manage and administer an employee complaints process to ensure prompt response and resolution of issues
  27. Offer counseling services to employees as appropriate
  28. Perform employee background checks and verify information.
  29. Contribute with leadership to negotiations with employee collective bargaining groups at OSF.
  30. Communicate policies pertaining to Human Resources, compensation and benefits. Ensure legal compliance and serve as primary legal contact on employee issues

Work Experience: 
A Bachelorʼs degree and five to 10 yearsʼ related experience or training, or equivalent combination of education and experience. A Masterʼs degree in an HR or related field is desirable, as is a professional credential such as the SHRM Senior Certified Professional.

Qualifications/skills: Current or previous experience in a nonprofit organization, especially in the entertainment or theatre industry is highly desired

Hours Requirements: This is a full-time administrative leadership position, with an expected schedule of work on Monday through Friday, 9`00 a.m. to 5`30 p.m. OSFʼs artistic positions follow a different schedule, with work hours on Tuesdays through Sundays, at varying times. The OSF HR Director may be required to provide guidance and service as needed during these days and times, and attendance at OSF events and performances may occasionally require duty outside of the expected schedule.

Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected for the purposes of recruitment, organizational representation, and networking.

Preferred Qualifications & Skills: Fluency in Spanish is desirable but not required.


Sick & Vacation Time
Relocation support for eligible employees
Health & Wellness Plan
Flexible Spending Account
Retirement Plan & Company Match
Employee Assistance Program
Long Term Disability
Paid Holidays
Complimentary Tickets to OSF productions and other select events
Discounts at select local businesses

About the Oregon Shakespeare Festival
Located in the beautiful Rogue Valley of Southern Oregon, our Tony Award-Winning company of extraordinary artists present seasons of ten to twelve plays in rotating repertory between the months of February/March and October. A robust and highly dedicated staff of over 500 employees produces these performances each season across three venues: the Allen Elizabethan, Thomas, and Bowmer Theatres. Inspired by Shakespeare's work and the cultural richness of the United States, the productions on our stages reveal our collective humanity through illuminating interpretations of new and classic plays, deepened by the kaleidoscope of rotating repertory and guided by our values of Excellence, Inclusion, Company, and Stewardship. We are also excited to usher in a new creative era this season as recently announced Artistic Director Nataki Garrett takes the helm!

In addition to our main stage plays, we offer an eclectic array of enrichment programs for audiences and staff alike including backstage tours, educational workshops, prefaces, prologues, a lecture series and the Green Show. We also partner with local organizations and community members on a number of immersive events and celebrations including an annual Martin Luther King, Jr Day Celebration, Juneteenth Celebration and Daedalus Project.

Why Should I Apply:
Be a part of an industry-leading professional non-profit regional theatre in its 84th season with a rich history and that values arts, excellence, and inclusion. OSF is nestled in a scenic mountain valley near the Oregon-California border where the weather is idyllic with mild winters and hot, dry summers. We are one of the only regional theatres of our size and caliber that is not located in a major metropolitan area! Southern Oregonians love the outdoors, and because of our non-urban setting, an abundance of stunning rivers and lakes, nearby state and national parks, hiking trails, outdoor music venues, white-water rafting and hang gliding excursions are just outside the front door. Southern Oregon also offers robust culinary experiences with dozens of top-notch restaurants, local breweries, charming cafes, and award-winning wineries. We care about community, and our region’s dedication to supporting local businesses and agriculture is notable. Our employee benefits are first-rate, too!

At OSF we believe that diverse ideas, cultures and traditions reflect the broad diversity of the nation and enrich our insights into the work we present on stage. We are committed to diversity in all areas of our work, including play selection, casting, marketing and public relation efforts, education programs, strategic recruitment of staff and volunteers, and the composition of the Board of Directors. People of color and members of other underrepresented groups are encouraged to apply.

Please provide:


3 work references (name, email and phone number)

A cover letter is requested but not required.


Only complete applications will be considered.



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