Learning and Engagement Manager

Learning and Engagement Manager

CATEGORY: Administrative

OPERA America
New York, NY 10001


Sarah Carter

Job Details


Reports to: Director of Learning and Leadership
Department: Programs, Education
Status: Full-time/Exempt  

Organizational Summary:  
OPERA America, the national service organization for opera, leads and serves the entire opera community, supporting the creation, presentation and enjoyment of opera. Artistic services help opera companies and creative and performing artists to improve the quality of productions and increase the creation and presentation of North American works. Information, technical and administrative services to opera companies reflect the need for strengthened leadership among staff, trustees and volunteers. Education, audience development and community services are designed to enhance all forms of opera enjoyment.   OPERA America owns and operates the National Opera Center, at 330 Seventh Avenue, New York City. The National Opera Center, which houses OPERA America’s administrative offices, contains an audition/performance hall, a large rehearsal hall and other meeting rooms, ten studios, a media suite equipped for recording and streaming, a score and recording library, hospitality spaces, state-of-the-art technology, guest offices and work stations. The National Opera Center is widely recognized as the informal headquarters and base of operations for the opera industry and serves as a catalyst for the field’s long term health and creativity.    

About the position
The Learning and Engagement Manager is responsible for a portfolio of engagement, education and professional development programs. Reporting to the Director of Learning and Leadership, the ideal candidate is a forward thinker with strong organizational and interpersonal skills, and full comprehension of office management systems and procedures.   

Responsibilities include, but are not limited to:  
• Coordinating meetings, communications and resources for the Performer Development Network (including young artist training, resources for coaches and educators, and relationships between performer training faculty and administrators) and the Education and Community Engagement Network (including K-12 education, youth opera, teaching artists, community engagement, social impact, and program evaluation).
• Assisting with the planning and implementation of meetings, communication and resources for the Leadership Intensive, Network Forums and annual opera conference.
• Facilitating professional development programs for opera artists.
• Creating, administering, analyzing and reporting on the annual Education Benchmarking survey among member companies, 
• Managing the Opera Teens program, the Teen Advisory Council, Opera of the Month learning opportunities and member recruitment. 
• Managing and promoting use of the National Teacher and Educator Source (NOTES) online platform, including building resources.    

Preferred Skills
• Minimum three years in nonprofit, arts or education administration.
• Outstanding written and verbal communication skills suited to professional and educational settings.
• Excellent proficiency in Microsoft Office (especially Outlook, Word, Excel and PowerPoint).
• Ability to achieve high performance goals, prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Collaborative nature and service-minded approach to working with a range of constituents including arts administrators, youth, teachers, program faculty and nonprofit organizational partners. 
• Must be passionate about nonprofit performing arts in the areas of administrative leadership and arts education. Familiarity with opera is essential.        

Salary and Compensation
Full-Time/Non-Exempt. Salary up to $58,500. Periodic evening and weekend hours required, as well as possible out-of-town travel. OPERA America provides excellent health benefits, a pension package, paid vacation and life and disability insurance to all full-time employees. An initial evaluation will occur after three months. Thereafter, evaluations are performed annually on the anniversary of the hiring date by the Director of Learning and Leadership.  

To Apply
Please send the following materials to Sarah Carter, Director of Learning and Leadership, at Jobs@operaamerica.org:
• Cover letter (articulating your interest in this particular position)
• Resume (outlining your career accomplishments)
• Writing sample (such as professional correspondence or program description)  

OPERA America is an equal opportunity employer.    Application Deadline: October 22, 2019 No phone calls, please.



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