Blue Man Group
New York, NY 10003
Blue Man Group -Astor Show Productions
PT Box Office Window Representative
Location: Astor Place Theatre
Type: PT Hourly
Position Available Immediately
Responsibilities of this position include: Processing of all specialty ticket requests (House Seats, Past Dating, Gift Certificate redemptions, etc.) through the Ticket Master System (host platform), Answer incoming Customer Service inquiries & fulfillments via phone & email, maintaining good customer relations, insuring a positive Blue Man experiences at all times by providing accurate and informative answers to customer questions Maintaining prompt, professional and courteous responses to customer complaints. Work closely with the Group Sales Department, maintain good communication with Treasurer and Box Office staff, Box Office window ticketing sales & customer service including: processing window and broker ticket transactions; maintain accurate box office cash accounts; coordinate will-call pick-ups and transactions.
Candidates should be able to maintain good customer relations and have a pleasant personality. Positive Attitude is a must! Applicants should have a flexible schedule with holiday availability and be willing to work within the scheduling needs of the Treasurer.
General knowledge of the Ticket Master ticketing system preferred, but not required. Good computer and phone skills required (Excel, Word, Outlook, and internet)
There are Semi-Regular scheduled hours (normally 8-24 Hours per week) however some flexibility is necessary, as nights, weekends, and holidays are required. This position is mostly Sunday - Thursday with flexible hours. Additional availability during our busy holiday and spring break seasons are a must. Extra hours may be available on a seasonal basis and for vacation coverage.
We are specifically seeking people who can be available Saturday & Sundays on a regular basis.
Blue Man Group offers a competitive benefits package for employees and a positive and fast paced working environment.
We are committed to building a creative and dynamic workplace that celebrates individual differences and diversity and treats everyone with fairness and respect. Our company does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other category protected by federal, state, or local regulations.
Interested applicants should send (please include position title in subject line) cover letter, resume along with 2 references to
We will accept resumes ongoing until position has been filled, please submit immediately to
Box Office Manager
Astor Place Theatre
434 Lafayette St.
New York, NY, 10003
Email to: Astorjobs@blueman.com
No Phone Calls Please