Part-Time Weekend Ticket Services Associate

The New 42nd Street / New Victory Theater
New York, NY 10036
US

DESCRIPTION

The New 42nd Street seeks a part-time Ticket Services Associate for its two theaters; The New Victory Theater, a 499-seat theater for kids and families, and The Duke on 42nd Street, a 199-seat black box theater, in the heart of Times Square. We are seeking a friendly, energetic, customer service oriented individual with box office experience to join our Ticket Services team. Primary responsibilities include: selling tickets and assisting patrons on the phone, through email, on the website using LivePerson chat, and in person at the box office window; processing mail orders; and distributing tickets at will call.

The position requires the ability to perform multiple tasks in a fast-paced environment with a strong emphasis on customer service. Ideal candidate will possess basic accounting and computer skills, as well as strong communication, prioritization and organizational skills.

1-2 years’ prior box office experience required; knowledge of Tessitura software is a plus. This position requires a commitment to a fixed weekly schedule of Fri, Sat & Sun and work hours totaling approximately 22-24 hours per week - generally between 11am-7pm.  

EOE. Email resume and cover letter to: membserv.hr@new42.org. No phone calls, please.

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