Title: Production Travel Administrative Assistant
Location: New York (Road Concierge)
Job Type: Part time – 20 hours a week
Position Description:
ALTOUR Road Concierge is currently seeking a part time, entry-level administrative assistant to join one of our production travel teams. The travel assistant will be responsible for supporting a high-volume, fast-paced business. Qualified candidates should have excellent customer service skills and will ideally have prior experience in servicing entertainment/ production clients. The travel assistant must be detail-oriented, committed to supporting the team in delivering quality service to clients. Candidates must possess a very high level of personal initiative and personal accountability as this position works from home.
We are seeking eager candidates who are interested in learning about the production travel management profession from the ground up who are able to work independently in a fast paced environment.
Duties and Responsibilities:
• Assist reservations team with completing travel arrangements
• Processes room lists. Coordinates arrival preparations with hotels and vendors.
• Collects folios and processes riders.
• Processes change addendums and maintain calendar alerts
• Independently review client reservations for accuracy and quality; proactively correct errors
• Conduct all business in line with standard procedures. Take 100% ownership of duties and ensure that client expectations are exceeded.
• Essential; Must have excellent communication skills and enjoy working with high level global clientele

Skills Required:
• Experienced and comfortable with premium clients; outstanding service acumen is a must
• Attention to detail/conscientiousness/flexible/ high personal standards of performance
• Ability to problem solve independently based on department guidelines
• Outstanding verbal and written communication skills;
• Eagerness to learn about the production and corporate travel profession.
• Full working knowledge of email, Microsoft Word, PowerPoint, Excel.
• Ability to work independently
• Must have a computer with high speed Internet and a reliable phone.
• Social media background a big plus
ALTOUR is an Equal Opportunity Employer
About ALTOUR International
As one of the most sophisticated and savvy leaders in the travel world, Altour has earned its reputation by pioneering cutting edge technology and delivering the highest level of personal attention. Our group of travel related companies manages the corporate, group and individual needs of travelers in such diverse fields as fashion, entertainment, production, finance and leisure travel. A few facts about ALTOUR:
• Over 1,200 travel professionals, including nationally recognized specialists in business, leisure and group travel. Over $1.2 billion in annual sales.


job posting: http://ch.tbe.taleo.net/CH06/ats/careers/requisition.jsp?org=ALTOUR&cws=1&rid=98