The Broadway Television Network has initiated a systems outreach to determine exactly who did and who did not receive the 30-minute pre show program that aired ahead of BTN's premiere pay-per-view broadcast of Smokey Joe's Cafe on Sept. 10. The pre-show was advertised as "free of charge to all viewers," but reports indicate that the pre-show remained scrambled by Time Warner in certain New York City markets.
BTN's make-good pledge comes less than twenty-four hours after the original broadcast was planned, and on the same day that complaints first surfaced.
In a late call to Playbill On-Line on Sept. 11, BTN's Hali Simon said that while she didn't have any answers at this time, the network was looking into the matter.
"We're doing a doing system outreach," Simon said, "to find out exactly where it did and didn't air for free as we were told it would, so that we can rectify the problem where necessary. We're going to get to the bottom of this and we're going to fix it."
-- By Murdoch McBride
