Plaintiffs filed the suit alleging deceptive and excessive order processing fees as well as over-priced charges for UPS shipping (in which Ticketmaster made a profit). Ticketmaster, which denies the allegations, is offering a proposed settlement of a $1.50 credit (for up to 17 tickets per individual) to customers who purchased tickets through the service from Oct. 21, 1999-Oct. 19, 2011. In addition, the subclass affected by the expedited UPS shipping charges will be eligible for a $5 UPS code credit for up to 17 transactions.
Customers will be able to apply the credit on future purchases through Ticketmaster. Those who used Ticketmaster over the ten-year period began receiving the e-mails in recent days.
On May 29, 2012, a Los Angeles court will decide whether to approve the proposed settlement. The website Ticketfeelitigation.com has been set up to keep those involved informed on the progress of the case.
