Roundabout Theatre Company
New York, NY 10018
Roundabout Theatre Company, the nation’s largest not-for-profit theatre, seeks a personable and organized individual to join the company’s Development Department as the Individual Giving Assistant. The position reports to the Associate Director of Individual Giving, providing administrative and operational support to the entire Individual Giving team, and plays an important role in a department that raises $18 million annually.
This is some of what the Individual Giving Assistant will do:
· Provide administrative support for all membership campaigns, including drafting, routing, and sending solicitations and emails
· Manage the formal acknowledgment process for all membership programs, including completing gift processing forms, regularly updating letter templates, pulling weekly reports, and editing, routing, and distributing letters
· Serve as the secondary Patron’s Desk customer service representative, alongside the Patron’s Services Associate, handling inquiries over phone and email related to subscription renewal processing, ticketing requests, donations, and benefit fulfillment
· Support team-wide research needs, compiling full donor profiles and bios for special event briefings
· Coordinate regular database maintenance, including Tessitura Plans updates for donor moves management and tracking benefit fulfillment
· Manage daily review of online contributions and supporting the Development Database Assistant with gift entry as needed
· Serve as the Individual Giving team liaison with Development Operations, helping to streamline and coordinate department-wide processes and procedures
· Manage weekly Individual Giving Team meetings
· Manage inventory, ordering, invoicing, and expense tracking for Individual Giving team
· Perform other administrative duties to support the Individual Giving team as needed
This is what the Individual Giving Assistant should know:
Experience in development, particularly in the performing arts field, preferred. Must have advanced skills in written and verbal communication (language skills required: English). Proficiency with Microsoft Word, Excel, and Outlook required. Knowledge of Tessitura or related CRM database a plus.
In addition to the necessary technical skills, the right candidate will demonstrate strong organization skills, attention to detail, and the ability to take initiative. Must be able to think creatively and manage competing demands or shifts in priorities. Must also be comfortable interacting directly with donors, both over the phone and in person at special events.
This person will work remotely until our administrative offices reopen later this year, at which time full time in-person work will resume. Some evening and weekend work required.
Please forward cover letter and resume to: firstname.lastname@example.org – and use code IGA022 in the subject line. No phone calls, please.
As part of our application process, we ask that candidates consider completing a survey. This is voluntary and survey information will be anonymous and kept separate from application materials. Click on the link below to access the survey.
Roundabout celebrates the power of theatre by spotlighting classics from the past, cultivating new works of the present and educating minds for the future.
Roundabout acknowledges that our society has been built on systems that marginalize many groups. We pledge to address the ways in which Roundabout has been a part of this marginalization and how those inequities can be corrected. We pledge to be accountable for identifying the inequities in our organization and in our industry and are working to break down barriers to ensure that all individuals—with all of our differences—have an opportunity to be included and to feel welcome in our spaces and artistic practices. We pledge that the stories we tell on our stages will reflect a wide variety of backgrounds. It is our sincere belief that these ongoing commitments are imperative to increase not only the quality of work on our stages but also the strength of our institution.
To this end, Roundabout Theatre Company is an Equal Opportunity Employer that strives to represent individuals from all walks of life in its workforce. We want our employment community to be a representation of the diverse world we live in. As such, we strongly encourage people from underrepresented groups to apply, and we ensure that every candidate who applies for a position at Roundabout Theatre Company is treated equally and fairly without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status and any other factor prohibited by law. We believe diversity in our teammates is paramount to our success as a not-for-profit theatre serving all communities in New York.