In order to ensure that all subscribers have their tickets in time, the company has reprinted all of the tickets for its season-opening production of Swan Lake, which opened January 28 and runs through February 4, and expanded box office hours to allow subscribers to pick up the replacements.
According to the San Francisco Chronicle, the problem affected the company's opening-night gala on January 25 as well.
For more information, visit www.sfballet.org.