Visitor Services Associate | Playbill

Visitor Services Associate

CATEGORY: Administrative

BA MU BROADWAY CANAL LLC
NEW YORK, NY
US

CONTACT NAME

WILLIAM MEADE

Job Details

DESCRIPTION

As a Visitor Services Associate, you will be the first point of contact for our visitors, providing a warm welcome and critical information about our museum's offerings. This role is crucial in ensuring that our guests have a memorable and enjoyable experience from the moment they step into the museum.

Responsibilities:

  • A) Greet visitors upon entry and assist them with any immediate needs.
  • B) Operate the ticketing booth, handle cash and credit card transactions, and manage ticket sales both at the counter and through our online system.
  • C) Provide accurate information about the museum’s exhibits, events, and programs.
  • D) Answer visitor questions and resolve any issues with a courteous and professional demeanor.
  • E) Assist in managing crowd flow and ensuring the safety of exhibits during peak hours.
  • F) Distribute maps and informational brochures to guests.
  • G)Take part in training sessions to stay updated on museum exhibits and operational procedures.
  • F) Perform additional duties as required by management to ensure efficient operation of the museum.

Qualifications:

  • High school diploma or equivalent; some college or customer service experience preferred.
  • Excellent communication skills and a friendly, approachable demeanor.
  • Ability to handle transactions accurately and responsibly.
  • Comfortable using computers and office software, as well as learning new technologies related to ticketing systems.
  • Ability to work flexibly, including weekends, evenings, and holidays, as required.
  • A passion for arts, culture, and public service.
  • What We Offer:

    • A dynamic work environment at a leading cultural institution.
    • Flexible scheduling to accommodate your needs.
    • Opportunities for professional development and training.
    • Discounts at museum shops and on memberships.
    • Free admission to museum exhibits and events.

    How to Apply:

  • Interested candidates should submit a resume and a brief cover letter explaining why you would be a great fit for this position.

  • We look forward to welcoming you to our team and working together to provide an exceptional experience for all our visitors!

DURATION

Apr 17, 2024 -

SALARY

$20.00 – $22.00 per hour

HOW TO APPLY

APPLY BY EMAIL

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APPLY BY POSTAL SERVICE

4 grove lane
greenwich, CT 06831

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